One large data centre that would rather remain anonymous, was able to identify from the battery monitoring that the charger on the UPS had been incorrectly set and was overcharging the batteries.
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Technical support
If you wish to access Frequently Asked Questions for technical faults, please register to be provided with your login details which will be emailed to you.
To register to become a Powershield Europe member CLICK HERE
We encourage registration upon purchase of a Powershield product to gain access to technical newsletters that we release and to stay up to date with any new software or hardware releases. Your details will be kept on the Powershield Europe and ABC system and used only for this purpose. We will not release this information to any third party or use the details for any unsolicited marketing purposes.
For minor technical issues please email support@powershield.com
For any enquiries that are product related but you have not currently purchased a Powershield product please email info@powershield.com
Powershield Support in Europe
Becoming a member of Powershield in Europe is easy; simply sign up below to join. By registering your details you will benefit from:
- Access to a detailed technical support site
- Further news on the products and services that Powershield Europe are offering
- New release information prior to public knowledge
- Opportunity to register for a monitoring or maintenance contract to look after your battery monitoring requirements
To register to become a Powershield Europe member CLICK HERE
Please note we recommend if more than 1 person is using your Sentinel for everyone to complete the registration process and receive separate login details. This will then avoid restrictions upon access to the system should the colleague be unavailable